Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact information you provide directly, such as your name, email address, and phone number when you submit a form or request information.
• Account and usage information related to your use of our platform, including preferences, inputs, and interactions with our tools.
• Technical information such as IP address, browser type, device identifiers, and pages visited, collected automatically through standard web technologies.
• Communications you send to us, including messages submitted through contact forms or email correspondence.

2. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, support requests, and communications.
• Personalising and improving the content, features, and functionality we offer.
• Monitoring usage patterns to maintain security and prevent misuse.
• Complying with applicable legal obligations and enforcing our terms.

3. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to recognise your browser, remember preferences, and understand how our site is used. You can control cookie behaviour through your browser settings; disabling cookies may affect certain features of the website.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or communications, under appropriate confidentiality obligations.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Dai Phuvuong, our users, or others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

6. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Depending on how our services are accessed, information may be processed and stored in countries other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We will respond in accordance with applicable law.

9. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will revise the "Last updated" date above whenever changes are made, and continued use of our website or services constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.